{"id":767,"date":"2025-12-12T14:49:59","date_gmt":"2025-12-12T14:49:59","guid":{"rendered":"https:\/\/labprodigi.com\/fatishop\/?page_id=767"},"modified":"2025-12-12T18:19:11","modified_gmt":"2025-12-12T18:19:11","slug":"politique-de-remboursement-et-de-retour","status":"publish","type":"page","link":"https:\/\/labprodigi.com\/fatishop\/politique-de-remboursement-et-de-retour\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"\t\t
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politique de remboursement et de retour<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Chez\u00a0Fatishop<\/strong><\/a>,<\/b>\u00a0votre satisfaction est notre priorit\u00e9 absolue. Si vous n\u2019\u00eates pas enti\u00e8rement satisfait de votre achat, nous vous offrons une politique de remboursement de 30 jours, \u00e0 compter de la date de r\u00e9ception de votre commande.<\/p>

Pour \u00eatre \u00e9ligible \u00e0 un remboursement, veuillez respecter les conditions suivantes :<\/p>

  1. Le produit doit \u00eatre retourn\u00e9 dans son \u00e9tat d\u2019origine, sans dommage ni signe d\u2019usure excessive.<\/li>
  2. Les produits doivent \u00eatre accompagn\u00e9s de tous les accessoires, manuels, certificats d\u2019authenticit\u00e9 et emballages d\u2019origine.<\/li>
  3. Vous devez nous contacter dans les 30 jours suivant la r\u00e9ception de votre commande.<\/li>
  4. Les frais d\u2019exp\u00e9dition pour le retour des articles sont \u00e0 la charge du client, sauf si le produit est d\u00e9fectueux ou que l\u2019erreur est de notre fait.<\/li>
  5. Les remboursements seront effectu\u00e9s via le m\u00eame mode de paiement utilis\u00e9 pour l\u2019achat initial, dans les 7 jours ouvrables suivant la r\u00e9ception et l\u2019inspection de l\u2019article retourn\u00e9.<\/li>
  6. Les articles sold\u00e9s ou en promotion ne sont pas \u00e9ligibles au remboursement, mais peuvent \u00eatre \u00e9chang\u00e9s contre un article de valeur \u00e9quivalente.<\/li><\/ol>

    Pour initier un retour et demander un remboursement, veuillez suivre ces \u00e9tapes :<\/p>

    1. Contactez notre \u00e9quipe du service client\u00e8le par e-mail \u00e0 Fatishop<\/strong><\/a>, en indiquant votre num\u00e9ro de commande, la raison du retour et, si possible, des photos du produit concern\u00e9.<\/li>
    2. Emballez soigneusement l\u2019article \u00e0 retourner et une copie de votre facture ou de votre confirmation de commande.<\/li>
    3. Exp\u00e9diez l\u2019article \u00e0 l\u2019adresse fournie dans les instructions de retour, en utilisant un service de suivi pour \u00e9viter les probl\u00e8mes li\u00e9s \u00e0 la perte ou aux dommages pendant le transport.<\/li><\/ol>

      Veuillez noter que Fatishop<\/strong><\/a>\u00a0se r\u00e9serve le droit de refuser un remboursement si les conditions ci-dessus ne sont pas remplies. Si vous avez des questions concernant notre politique de remboursement, n\u2019h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe du service client\u00e8le.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      politique de remboursement et de retour Chez\u00a0Fatishop,\u00a0votre satisfaction est notre priorit\u00e9 absolue. Si vous n\u2019\u00eates pas enti\u00e8rement satisfait de votre […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-767","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"jljvevtrgyfb","author_link":"https:\/\/labprodigi.com\/fatishop\/author\/jljvevtrgyfb\/"},"uagb_comment_info":0,"uagb_excerpt":"politique de remboursement et de retour Chez\u00a0Fatishop,\u00a0votre satisfaction est notre priorit\u00e9 absolue. Si vous n\u2019\u00eates pas enti\u00e8rement satisfait de votre […]","_links":{"self":[{"href":"https:\/\/labprodigi.com\/fatishop\/wp-json\/wp\/v2\/pages\/767","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/labprodigi.com\/fatishop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/labprodigi.com\/fatishop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/labprodigi.com\/fatishop\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/labprodigi.com\/fatishop\/wp-json\/wp\/v2\/comments?post=767"}],"version-history":[{"count":10,"href":"https:\/\/labprodigi.com\/fatishop\/wp-json\/wp\/v2\/pages\/767\/revisions"}],"predecessor-version":[{"id":836,"href":"https:\/\/labprodigi.com\/fatishop\/wp-json\/wp\/v2\/pages\/767\/revisions\/836"}],"wp:attachment":[{"href":"https:\/\/labprodigi.com\/fatishop\/wp-json\/wp\/v2\/media?parent=767"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}